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The Effect of Nursing Competence on Patient-Centered Care among Nurses Caring for Patients with Chronic Disease: The Mediating Effect of Burnout and the Moderating Effect of Nursing Work Environment

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KMID : 0367020210330020134
¾ÈÁø¿µ ( Ahn Jin-Yeong ) - Gyeongsang National University Changwon Hospital Department of Nursing

Àº¿µ ( Eun Young ) - Gyeongsang National University College of Nursing

Abstract

Purpose: This study aims to explore the mediating effect of burnout and the moderating effect of nursing work environment in the relationship between nursing competence and patient-centered care among nurses caring for patients with chronic disease.

Methods: This study uses a cross-sectional descriptive research design. The participants were 150 nurses at a general hospital. The data were collected from February 10 to May 10, 2020. The questionnaire consisted of measuring tools for general characteristics, patient-centered care, nursing competency, nursing work environment, and burnout. The SPSS/25.0 program was used to analyze the data using descriptive statistics, Pearson¡¯s correlation coefficient, independent t-test, one-way ANOVA, Scheffe? test, and hierarchical multiple regression.

Results: The average score of patient-centered care was found to be 3.75¡¾0.44. Nursing competency had a mean score of 3.64¡¾0.44, nursing work environment of 3.04¡¾0.43, and burnout of 2.91¡¾0.68. Patient-centered care was significantly associated with nursing competency, nursing work environment, and burnout. In the relationship between nursing competency and patient-centered care, burnout had a partial mediating effect. The relationship between nursing competency and patient-centered care showed that nursing work environment had no moderating effect.

Conclusion: The results revealed that patient-centered care was performed well if nursing competency was high. It is necessary to lower burnout and increase nursing competency such that patient-centered care can be performed better. In addition, since nursing work environment has a significant effect on nursing competency and patient-centered care, it is necessary to improve nursing work environment to improve nursing competency and patient-centered care performance.
KeyWords
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Patient-centered care, Clinical competence, Nursing work environment, Burnout, Nurses
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